This company smells of Greenwashing, and there are just too many red flags to give this company the benefit of the doubt. I have since ordered a pair of “sustainable” boots (for the purpose of this post), and they have also sent me a pair of their new Aria 5 flats.Ī lot of reviews focus on how “sustainable” and “ethical” Vivaia shoes are. My relationship with Vivaia shoes began in early 2021 when their affiliate marketing team offered to send me a pair of their “sustainable” Aria 2.0 flats to try. This post is my brutally honest review of Vivaia shoes, and why I don’t love this company.

As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier.I have A LOT to say on the subject of Vivaia shoes. If these return specifications are not met, we may not be able to properly process your return.Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location. If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase.Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice.Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit.

Waterproof ballet flats